At Ten X Sports Club & Gym, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you make online payments through our payment gateway provider on our platform.

1. Information We Collect

When you make a payment through Razorpay, we may collect the following information:

• Full Name

• Contact Information (Email ID and Phone Number)

• Billing Address

• Payment Details (card number, UPI ID, bank account details, etc.)

• Transaction History

Note: Payment details like card numbers and CVV are not stored on our servers. They are securely processed by Razorpay’s PCI-DSS compliant payment gateway.

2. How We Use Your Information

We use your information to:

• Process payments and issue invoices

• Confirm your booking or subscription

• Communicate regarding your purchase

• Improve our services

• Comply with legal obligations

• Note: As our services are membership-based or involve in-person training/sessions, shipping and delivery are not applicable.

3. Sharing of Information

We do not sell, trade, or rent your personal information. Your data is only shared with:

• Razorpay (for processing payments)

• Our internal team (for managing subscriptions and accounts)

• Government or regulatory authorities when required by law

4. Data Security

We follow strict security protocols to protect your data:

• End-to-end encryption for transactions

• Access controls and secure servers

• Regular audits and compliance checks

Razorpay adheres to international standards for data protection, including PCI-DSS compliance.

5. Third-Party Services

Our website or app may contain links to other services. We are not responsible for the privacy practices of third-party websites. We encourage you to read their privacy policies.

6. Your Consent

By making a payment on our platform, you agree to this Privacy Policy and consent to the collection and use of your information as described.

7. Your Rights

You have the right to:

• Request access to the personal data we hold

• Ask for corrections or deletion of your data

• Withdraw your consent at any time

To exercise your rights, please contact us at [your email or contact form link].

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted on our website with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Ten X Sports Club & Gym
No. 62/1, Rayapuram Extension, Second Street, Rayapuram Tirupur, Tirupur - 641601
+91-6381043048